Process Audit cadence for Vadapalani firms near Vadapalani Metro — on fixed, transparent fees
Handling Business Process Audit for Vadapalani and Ashok Nagar clients — fixed fee, deterministic turnaround and archived working papers. Call 9566-068-468.
First, Control Environment — tone at the top, integrity, ethical values, governance oversight. Second, Risk Assessment — identifying and analysing risks to objectives. Third, Control Activities — preventive, detective and corrective controls embedded in processes. Fourth, Information and Communication — relevant, quality information flow internally and externally. Fifth, Monitoring Activities — ongoing evaluations and separate evaluations including internal audit. All five must be present and functioning together for an effective system of internal control.
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Expert Process Audit in Vadapalani — qualified professionals, 15+ years experience, zero-penalty track record.
Engagement planning under SIA 310, evidence under SIA 320, documentation under SIA 330, communication under SIA 360, prior-engagement monitoring under SIA 390 and reporting under SIA 740 — every step of a FilingPro engagement aligns with the ICAI standards mandatory from 1 April 2024.
SA 315 (Revised) drives the planning phase — entity understanding, IT environment, control mapping and inherent-risk assessment at financial-statement and assertion level. Audit effort is targeted at high-risk processes, not spread thinly across everything.
Process audit findings are framed within DMAIC — baseline measurement, root-cause analysis (5-Why, Fishbone, Pareto), recommendation, pilot and control-plan handover. Vadapalani clients receive efficiency improvement, not just compliance reporting.
vendor-neutral
Every process map is paired with a RACI matrix — Responsible, Accountable, Consulted, Informed. Tasks with multiple A's (accountability conflict) or no R (orphaned tasks) are flagged and resolved through role re-assignment.
Segregation of Duties is tested through a role-conflict matrix — vendor master vs invoice posting, customer master vs credit note authorisation, payroll input vs payment release. Conflicting roles flagged with user IDs for IT to remediate.
Every Business Process Audit engagement delivers measurable, guaranteed outcomes — expert professionals, on time, every time.
Why this matters here — Vadapalani businesses operate where the cluster of film industry, studios, hospitality businesses that defines Vadapalani's commercial fabric, and served by short connections to Ashok Nagar and Kodambakkam and onward to central Chennai.
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Miss any of these and the next consequence kicks in automatically.
Deadlines in this neighbourhood — Vadapalani businesses operate where the business activity radiating outward from Vadapalani Murugan Temple and nearby commercial pockets.
Deadline pressure points we see in Vadapalani: Closer to Vadapalani, for Vadapalani businesses balancing growth ambitions with tight statutory compliance.
Forms most asked about here — Vadapalani businesses operate where where film industry businesses dominate the local compliance profile.
Statutory form prescribed for Business Process Audit engagements; carries the information set required for filing or submission to the prescribed authority.
Statutory form prescribed for Business Process Audit engagements; carries the information set required for filing or submission to the prescribed authority.
Statutory form prescribed for Business Process Audit engagements; carries the information set required for filing or submission to the prescribed authority.
Every claim on this page can be traced back to a section or rule below.
Statutory hooks that bite here — Vadapalani businesses operate where where film industry businesses dominate the local compliance profile.
COSO framework and SA 315 is the operative provision for business process audit in this engagement. SOP review process gap analysis cost-saving identification operational efficiency improvement reporting The taxpayer should ensure the procedural conditions under this section are met before any filing or submission. Failure to comply attracts the consequences separately prescribed under the penalty and interest provisions of the same Act.
Which of these bite hardest in Vadapalani: Closer to Vadapalani, where film industry businesses dominate the local compliance profile.
Every Vadapalani engagement we open begins with the basics: PIN 600026, the Saidapet Division, and the coordinates 13.0506, 80.2123 that anchor the locality. We keep a cycle-by-cycle record of how the Saidapet Division of the Chennai South handles Vadapalani filings and approvals. Vadapalani is a Chennai film-industry and commercial hub, with studios, post-production houses, multi-specialty hospitals and the Forum Vijaya Mall. GST scenarios often involve service-supply classification, RCM on artiste fees and high-value B2B advertising contracts. The 600xx geo-zone covering Vadapalani groups several locality clusters under common administration, keeping documentation expectations predictable.
Vadapalani reads as a film industry and commercial pocket with high commercial activity, anchored around Vadapalani Murugan Temple and fed by the Vadapalani Metro corridor. The businesses clustered around Vadapalani Murugan Temple in Vadapalani drive the bulk of the Business Process Audit workload we see each cycle. Vendors and customers tied to the Vadapalani Metro network show up across the invoice trail we reconcile for Vadapalani Business Process Audit clients. Vadapalani sustains a high flow of commerce for a film industry and commercial locality, and that flow is the raw material for the Process Audit files we close here.
Because Vadapalani hosts a cluster of healthcare businesses, we benchmark each new Business Process Audit engagement against patterns we already track for the locality. A healthcare operator in Vadapalani gets a Process Audit workflow shaped by sector norms, not a one-size-fits-all template. healthcare units around Vadapalani share recurring Process Audit patterns — input-credit timing, vendor reconciliation, and sector-specific documentation. The healthcare firms we serve in Vadapalani value a Process Audit partner who already understands their sector's compliance rhythm.
The Vadapalani Business Process Audit workflow is documented end-to-end: WhatsApp document intake, a working file, qualified review, and a filed acknowledgement back to you. Working papers for Vadapalani Business Process Audit engagements stay archived and retrievable, which makes any later notice or query straightforward to answer. Every Process Audit file we open for Vadapalani is reconciled, reviewed by a qualified practitioner, and archived for seven years. The qualified-review step on every Vadapalani Process Audit file is where errors get caught before they reach the portal.
Group companies spread across Vadapalani and Koyembedu consolidate their Process Audit under one engagement with us. Serving Vadapalani and Koyembedu from one team keeps Business Process Audit turnaround identical across the cluster. From the same Vadapalani team we also serve Koyembedu and other nearby localities without re-onboarding clients. Proximity to Koyembedu means a Vadapalani engagement can extend across the locality cluster with no change in cadence.
Over several cycles in Vadapalani, the recurring Business Process Audit issues cluster around a predictable short list we screen for early. Because we work repeatedly across Vadapalani, we can benchmark a new client's Business Process Audit position against the locality norm. Sector signals in Vadapalani — seasonal healthcare swings and peak-period volumes — shape how we schedule Process Audit work. The longer we serve Vadapalani, the more precisely we predict where a Process Audit file needs attention.
Relocating a registered office into Vadapalani (PIN 600026) changes the assessing division, and we handle that Business Process Audit transition cleanly. A startup setting up near Forum Vijaya Mall in Vadapalani gets a Process Audit foundation built for the Saidapet Division from day one. When a Kodambakkam business expands into Vadapalani, we extend its Process Audit setup to PIN 600026 without disruption. First-time Business Process Audit for a Vadapalani business is where getting the basics right saves years of cleanup later.
Independent process audit under COSO 2013 and ICAI SIA 110-740 — O2C, P2P, H2R, inventory, fixed asset and treasury cycles mapped, tested and reported with quantified ₹ savings for Vadapalani businesses.
A dedicated process audit consultant in Vadapalani delivers BPMN 2.0 process maps, RACI matrix review, SOD conflict analysis, CAAT 100% population testing and CMMI Level 1-5 maturity scoring.
Director's Responsibility Statement under Section 134(5)(e) supported by documented ICFR design assessment, walkthroughs, test of operating effectiveness and significant-deficiency reporting under SA 265.
For Vadapalani listed entities and significant data fiduciaries — BRSR Core (SEBI Top-1000) data-collection process audit, CERT-In Section 70B incident-response audit and DPDP Act 2023 data-protection audit.
ISO 9001:2015 clause 9.3 mandates a periodic management review of the quality management system covering audit results, customer feedback, process performance, nonconformities and corrective actions, opportunities for improvement and resource needs. Process audit outputs feed directly into this review and into the next year programme.
Yes. The rupees one crore threshold for Form ADT-4 reporting under Section 143(12) of the Companies Act 2013 read with Rule 13 of the Companies (Audit and Auditors) Rules 2014 applies to all companies including private companies. Below the threshold reporting is to the audit committee or board.
Yes. An Article 226 writ before the High Court is maintainable against an SFIO investigation order issued under Section 212 of the Companies Act 2013 on grounds of want of jurisdiction, absence of recorded reasons for referral, or breach of natural justice. The threshold for interference is high.
Process audit walks through the related-party transaction approval workflow under Section 188 of the Companies Act 2013, tests audit-committee omnibus-approval discipline under Section 177(4)(iv), and rebuilds the evidence file. The documented process pre-empts Section 188(5) penalty exposure and NCLT mismanagement allegations.
An IT general controls process audit covers user access provisioning, role-based access control, change-management approvals, backup and recovery drills, and database administration discipline. The COSO 2013 control-activity principles ten and eleven and the COBIT framework are applied; SA 315 paragraph A107 on automated controls is invoked.
Process audit walks through the vigil-mechanism workflow under Section 177(9) of the Companies Act 2013 read with SEBI LODR Regulation 22, tests live complaint files for triage, investigation and disposition discipline, and rebuilds the documentation trail. The output supports the audit committee's annual vigil-mechanism affirmation.
What Vadapalani clients want to know before signing: Closer to Vadapalani, in the film industry and commercial micro-market of Vadapalani, which is why where film industry businesses dominate the local compliance profile.
Localised for Vadapalani, Chennai — where film industry businesses dominate the local compliance profile.
Reading this guide locally — Vadapalani businesses operate where in the film industry and commercial micro-market of Vadapalani.
An SME typically commissions a process audit at one of five trigger points: (a) onboarding a new ERP or core system, where the migration is a natural moment to redesign and document processes; (b) preparing for external funding (PE, debt, IPO) where investors expect documented internal controls; (c) after a fraud or material misstatement incident, where the board demands a root-cause and remediation review; (d) ahead of a statutory audit where the auditor has flagged IFC inadequacies in the prior year; (e) on a periodic-improvement basis aligned with ISO 9001:2015 clause 9.2 internal audit and clause 10.2 continual improvement. The OECD Principles of Corporate Governance (2023 revision) treat documented internal-control systems as a board-responsibility item; a process audit is the operational expression of that responsibility at the SME scale.
Process audit, statutory financial audit and forensic audit differ in objective, evidence standard and reporting outcome. Statutory financial audit under Section 143 Companies Act and the ICAI SA framework opines on the true-and-fair view of financial statements; evidence is gathered to reasonable assurance under SA 200. Forensic audit is investigative, triggered by suspected fraud, with evidence gathered to legal-evidentiary standards under the Indian Evidence Act and is reportable to law enforcement or under SEBI / SFIO frameworks. Process audit sits between the two — it provides reasonable assurance on control design and operating effectiveness, with findings reported to management or the audit committee, and is recurring rather than incident-driven. The OECD International Standards on Auditing convergence work has progressively aligned ICAI SAs with ISA pronouncements, and SA 315 (revised 2021) brings the risk-assessment vocabulary close to the COSO 2013 framework that process audit applies.
A business process audit is a structured, evidence-based examination of one or more end-to-end business processes (revenue-to-cash, procure-to-pay, hire-to-retire, record-to-report, plant-and-asset, IT general controls) against a benchmark control framework — most commonly the COSO 2013 Internal Control Integrated Framework (5 components and 17 principles) and SA 315 risk-of-material-misstatement assessment used by statutory auditors. The Institute of Internal Auditors (IIA) International Professional Practices Framework defines internal auditing as an independent, objective assurance and consulting activity designed to add value and improve operations; a process audit is a tactical sub-set focused on individual process families rather than the enterprise-wide annual internal-audit plan. ICAI Standards on Internal Audit (SIA 110 to SIA 740) — mandatory from 1 April 2024 — codify the engagement framework: SIA 310 (planning), SIA 320 (evidence), SIA 330 (documentation), SIA 360 (communication), SIA 390 (monitoring) and SIA 740 (reporting). A process audit follows the same SIA discipline but with a narrower scope and faster cycle than the full annual internal audit.
Week 1 (planning under SIA 310): kickoff meeting, engagement-letter finalisation, document-request list issuance, entity-level understanding through interviews with key process owners (typically 6-8 hours of process-owner time). Week 2 (process mapping and risk assessment): walkthrough sessions for each major process step, as-is BPMN 2.0 map drafting, preliminary risk-and-control-matrix population. Week 3 (testing under SIA 320): control walkthroughs, sample-based reperformance for key controls, ITGC testing where applicable (access management, change management). Week 4 (analysis and to-be design): finding consolidation, root-cause analysis, to-be process redesign. Weeks 5-6 (reporting and management response under SIA 740): draft report issuance, management response collection, final report finalisation, board / audit-committee presentation. Follow-up under SIA 390 happens at quarterly cadence post-engagement.
The process-audit deliverables serve a dual purpose — operational improvement (the primary objective) and audit-defence (a derivative benefit). At the statutory-audit stage under SA 315, the SA 315 revised standard requires the statutory auditor to understand the entity's risk-assessment process and control activities. Where a documented process audit exists, the statutory auditor's understanding-the-entity work is materially accelerated, and the IFC opinion under Section 143(3)(i) is supported by contemporaneous third-party documentation. At a GST audit under Section 65 CGST, the process-audit working papers are persuasive evidence that the registered person maintains adequate internal controls, supporting the burden of proof on turnover, ITC and refund assertions. At an income-tax assessment, the process-audit file supports the genuineness-of-transactions assertion under Sections 68 to 69D.
A single process-family audit at ₹18,000 is the entry point; the typical SME engagement matures into a multi-cycle annual programme covering the five major process families (revenue-to-cash, procure-to-pay, hire-to-retire, record-to-report, IT general controls) on a rolling basis, with quarterly SIA 390 follow-up reviews on prior recommendations. Over a 24-month horizon, the SME develops a documented internal-control library, a tested process-map repository in BPMN 2.0, a measured closure-rate KPI for prior recommendations, and a Section 143(3)(i) IFC defence file. The ISO 9001 clause 9.2 internal audit requirement and the ISO 27001:2022 clause 9.2 internal audit requirement are also satisfied by this rolling programme; the SME is effectively running an Integrated Management System internal-audit programme without explicit certification, and can pursue formal certification later when commercially warranted.
The Committee of Sponsoring Organizations of the Treadway Commission (COSO) was formed in 1985 in the United States and issued the original Internal Control Integrated Framework in 1992, identifying five components: Control Environment, Risk Assessment, Control Activities, Information and Communication, and Monitoring. The 2013 update preserved the five components but explicitly codified 17 underlying principles to provide a more testable, evidence-anchored framework. The 2013 update was a direct response to the post-SOX 2002 (USA) implementation experience, which had revealed that companies needed greater specificity to assess whether internal control over financial reporting was effective. The Indian framework — IFC under Section 143(3)(i) Companies Act 2013 — was designed in 2014 with explicit reference to COSO 2013, and the ICAI Guidance Note on Audit of Internal Financial Controls over Financial Reporting (2015) maps each of the 17 COSO principles to the Indian context.
The Control Environment component is the foundation — Principle 1 (commitment to integrity and ethical values), Principle 2 (board oversight independence), Principle 3 (management establishes structures, reporting lines and authorities), Principle 4 (commitment to attract, develop and retain competent individuals), and Principle 5 (holds individuals accountable for internal control responsibilities). In a process audit, the Control Environment is typically tested through a tone-at-the-top survey, board / audit-committee minutes review, code-of-conduct dissemination evidence, and HR competency framework. The Indian IFC framework picks up these principles via Schedule IV (Code for Independent Directors) and the SEBI Listing Obligations and Disclosure Requirements Regulations 2015 for listed entities; non-listed SMEs typically have an attenuated control environment, and the process audit's recommendations focus on closing this gap.
Risk Assessment under COSO 2013 — Principle 6 (specifies objectives with sufficient clarity), Principle 7 (identifies risks), Principle 8 (assesses fraud risk), Principle 9 (identifies and assesses changes that could significantly impact) — runs parallel to SA 315 (revised 2021) risk-of-material-misstatement assessment used in statutory audit. The convergence point is the inherent risk and control risk taxonomy: inherent risk is the susceptibility of an assertion or process to misstatement before considering controls; control risk is the risk that a misstatement could occur and not be prevented or detected on a timely basis by the internal control system. Process audit applies this taxonomy at the process-step level, producing a risk-heat-map that the audit committee uses to prioritise process redesigns and resource-allocation for remediation.
COSO ERM 2017 Principle 7 (defines desired culture) and Principle 8 (commits to core values) culminate in the documented risk-appetite and risk-tolerance statements that the audit committee approves. Risk appetite is the amount and type of risk the entity is willing to accept in pursuit of its strategic objectives; risk tolerance is the acceptable variation in performance relative to the achievement of objectives. The process audit's findings on individual process controls are calibrated against the risk-appetite — a control gap may be unacceptable in one process family (e.g. cash-handling) but tolerable in another (e.g. employee expense reporting up to a defined threshold). The ICAI Guidance Note on Audit of Internal Financial Controls 2015, Appendix VI, provides illustrative documentation patterns aligned to this risk-appetite calibration.
COSO Enterprise Risk Management Integrated Framework was first issued in 2004 with 8 components, and updated in 2017 as Enterprise Risk Management — Integrating with Strategy and Performance with 5 components (Governance and Culture, Strategy and Objective-Setting, Performance, Review and Revision, Information Communication and Reporting) and 20 principles. The 2017 update repositioned ERM as a strategic discipline integrated with strategy-setting and performance management, rather than a parallel risk-management silo. A process audit can be conducted purely under the COSO 2013 Internal Control framework (process-control orientation) or extended under COSO ERM 2017 (risk-strategy orientation); the choice depends on the engagement objective and the SME's maturity. At entry-level SME process-audit work, COSO 2013 is the standard reference; at growth-stage and PE-backed SMEs, COSO ERM 2017 increasingly becomes the reference for the audit-committee charter.
Three major risk-management frameworks operate in parallel: COSO ERM 2017 (US-originated, principles-based, 5 components and 20 principles), ISO 31000:2018 Risk Management Guidelines (international standard, principle-process-framework triad, 8 principles), and the IIA 3-lines-of-defence model (governance-oriented, three roles: first-line operational, second-line risk-and-compliance oversight, third-line independent assurance). Process audit can draw on any of the three: COSO ERM 2017 is preferred where the audit-committee charter explicitly references it; ISO 31000:2018 is preferred where the SME is also pursuing ISO 9001 or ISO 27001 certification and wants a coherent ISO architecture; the IIA model is preferred where the audit-committee is structuring its third-line assurance function. The three are not mutually exclusive — many mature SMEs combine ISO 31000 process discipline with the IIA governance architecture and COSO 2013 control vocabulary.
What Vadapalani clients usually ask next: Closer to Vadapalani, where film industry businesses dominate the local compliance profile, which is why for Vadapalani businesses balancing growth ambitions with tight statutory compliance.
Terms you will hear in this area — Vadapalani businesses operate where where film industry businesses dominate the local compliance profile.
Plan-Do-Check-Act — the Deming cycle of continuous improvement. Simpler than DMAIC and used for incremental process changes that do not justify a full Six Sigma project.
Responsibility Assignment Matrix — a tool that clarifies who is Responsible, Accountable, Consulted and Informed for each process step or deliverable. Resolves ownership ambiguity which is the most common process-audit finding.
A specific step in a process where a control activity is performed to prevent, detect or correct an error or risk. Process audits map controls to risks and test design effectiveness and operating effectiveness.
A preventive control stops an error from occurring (e.g. system validation blocking duplicate invoice). A detective control identifies an error after it has occurred (e.g. monthly exception report). Preventive controls are stronger but harder to design.
Key Performance Indicator — a quantifiable metric used to evaluate the performance of a process against its objectives. Good KPIs are SMART (Specific, Measurable, Achievable, Relevant, Time-bound) and tied to a process owner via RACI.
Service Level Agreement — a documented commitment on the performance level of a service or process step, typically in time or quality terms. Used both with external vendors and internally between process steps.
The structured comparison of the As-Is process against a desired To-Be or against a benchmark, identifying the specific gaps that need closure. Output of the Analyse phase of DMAIC.
The ratio of the cost of implementing a process improvement to the quantified benefit it yields. Process audit recommendations should carry a CBR above 1:3 to merit prioritisation; below 1:1 indicates the cure costs more than the disease.
The 80/20 rule applied to process problems — typically 80% of the issues arise from 20% of the causes. Pareto chart ranks causes by frequency or impact and guides prioritisation of improvement effort.
Also called the fishbone diagram or cause-and-effect diagram — a tool to brainstorm and organise the possible causes of a defect or issue under standard categories (Man, Machine, Material, Method, Measurement, Environment).
A visual representation of the sequence of steps, decisions and handoffs that make up a business process. The starting tool for any process audit; helps surface the As-Is state before improvement design.
Supplier-Input-Process-Output-Customer framework — a high-level process scoping tool used at the start of an audit to fix the boundary of what is in scope and identify the upstream supplier dependencies and downstream customer expectations.
Numerical examples showing tax + interest + penalty across common default scenarios.
How Vadapalani businesses typically avoid these: Closer to Vadapalani, the cluster of film industry, studios, hospitality businesses that defines Vadapalani's commercial fabric, which is why for Vadapalani businesses balancing growth ambitions with tight statutory compliance.
How the local trade mix shapes this — Vadapalani businesses operate where where film industry businesses dominate the local compliance profile, and the cluster of film industry, studios, hospitality businesses that defines Vadapalani's commercial fabric.
Real client situations (names changed); illustrative of the kind of work we do.
A flavour of cases we handle nearby — Vadapalani businesses operate where where film industry businesses dominate the local compliance profile.
Why these Vadapalani engagements look the way they do: Closer to Vadapalani, the business activity radiating outward from Vadapalani Murugan Temple and nearby commercial pockets, which is why for Vadapalani businesses balancing growth ambitions with tight statutory compliance.
“Engaged FilingPro for full enterprise process audit covering O2C, P2P, H2R and inventory cycles. CAAT testing on full 18 months of P2P data flagged 47 duplicate invoice payments and 12 vendor-employee bank-account matches — recovered ₹38 lakh. Findings prioritised by Pareto with ₹-quantified benefits. Audit Committee presentation was clean and action-tracked.”
“Section 134(5)(e) ICFR mapping was overdue for our listed company. FilingPro completed COSO 2013 5-component design assessment, walkthroughs and operating-effectiveness testing in 10 weeks. ICAI IFC Guidance Note 2015 methodology followed; significant deficiencies under SA 265 reported separately to Audit Committee. Statutory auditor's ICFR opinion under Section 143(3)(i) was unqualified.”
“Process audit revealed our P2P cycle was at CMMI Level 1 with multiple workarounds outside ERP. FilingPro recommended a Six Sigma DMAIC improvement plan — vendor master clean-up, three-way match enforcement, RACI re-design and SOD conflict resolution. Cycle moved to Level 3 in 9 months and invoice TAT dropped from 14 days to 5 days.”
“Our SaaS company falls under DPDP Act 2023 as a Significant Data Fiduciary. FilingPro's process audit covered consent-management workflow, data-principal-rights TAT, breach-notification process and CERT-In Section 70B 6-hour incident reporting. Gaps in log retention (180 days under CERT-In Directions 28 April 2022) were closed before the next compliance review.”
“BRSR Core readiness for our listed manufacturing company was the brief. FilingPro audited the data-collection process for each BRSR Core KPI — energy intensity, water consumption, GHG Scope 1/2/3, gender diversity. Process gaps fixed before reasonable-assurance season under SEBI's mandate for top 150 listed entities. Audit Committee was satisfied.”
“Our trading group with 4 branches across Tamil Nadu engaged FilingPro for multi-location process audit. SOD conflicts in branch-level ERP roles, cash-handling weaknesses and inventory cut-off issues were flagged. CAATs on 24 months of GL data using IDEA identified ₹26 lakh of off-period entries reversed for window-dressing. Closure tracked over two follow-up audits under SIA 390.”
Common questions from Vadapalani clients. Call 9566-068-468 for specific queries.
From 3rd Avenue, 4th Avenue, 7th Avenue, Brindavan Street Ext and Arcot Road through to Jawaharlal Nehru Road, Jawaharlal Nehru Road (100 Feet Road), NSK Salai and Nagerkoyil Sudalaimuthu Krishnan (NSK) Salai, our team covers Process Audit for businesses right across Vadapalani and its main commercial roads.
Professional Business Process Audit in Vadapalani, Chennai. Call @ 9566-068-468. Offices at Maduravoyal, Nerkundram & Nolambur (upcoming). 15+ years experience, 4.9★ rated.
FilingPro Chennai — 15+ Years of Expert Tax & Business Consulting. Offices at Maduravoyal, Nerkundram & Nolambur (upcoming), Chennai. Call @ 9566-068-468. Disclaimer: Information on this page is for general guidance only and does not constitute legal, financial or tax advice. Consult a qualified professional for specific advice.